{"id":6188,"date":"2025-10-21T15:06:28","date_gmt":"2025-10-21T08:06:28","guid":{"rendered":"https:\/\/www.idin9.com\/main\/?page_id=6188"},"modified":"2026-01-27T16:30:11","modified_gmt":"2026-01-27T09:30:11","slug":"support","status":"publish","type":"page","link":"https:\/\/www.idin9.com\/main\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6188\" class=\"elementor elementor-6188\">\n\t\t\t\t<div data-ekitparallax=\"{&quot;ekit_section_parallax_bg&quot;:&quot;yes&quot;,&quot;ekit_section_parallax_bg_speed&quot;:0.5,&quot;elementor_lazy_load&quot;:&quot;1&quot;}\" class=\"elementor-element elementor-element-904409d about-us e-flex e-con-boxed e-con e-parent\" data-id=\"904409d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5908253 e-con-full e-flex e-con e-child\" data-id=\"5908253\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f90319 e-flex e-con-boxed e-con e-parent\" data-id=\"5f90319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-252de0b elementor-widget elementor-widget-spacer\" data-id=\"252de0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6c666 at-heading-animation at-animation-heading-style-2 elementor-widget elementor-widget-heading\" data-id=\"fe6c666\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\n<span>Premium Support Portal\n<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f762fe7 e-flex e-con-boxed e-con e-parent\" data-id=\"f762fe7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42da1e9 e-con-full e-flex e-con e-child\" data-id=\"42da1e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07d7c81 elementor-widget elementor-widget-elementskit-creative-button\" data-id=\"07d7c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/supportdesk.in.th\/idin9\/open.php?lang=th\" target=\"_blank\" class=\"ekit_creative_button \" id=\"\" style=\"flex-direction: row;\" data-text=\"\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"ekit_creative_button_icon_wrapper\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ekit_creative_button_icon_before fas fa-tools\"><\/i>\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"ekit_creative_button_text\">Open New Support Ticket<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb43ecf e-con-full e-flex e-con e-child\" data-id=\"cb43ecf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a720c46 elementor-widget elementor-widget-elementskit-creative-button\" data-id=\"a720c46\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/supportdesk.in.th\/idin9\/view.php?lang=th\" target=\"_blank\" class=\"ekit_creative_button \" id=\"\" style=\"flex-direction: row;\" data-text=\"\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"ekit_creative_button_icon_wrapper\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ekit_creative_button_icon_before icon icon-Support-2\"><\/i>\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"ekit_creative_button_text\">Tracking Support Ticket<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e0f9a7 e-flex e-con-boxed e-con e-parent\" data-id=\"9e0f9a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2e234 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7d2e234\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1caa4 at-heading-animation at-animation-heading-none elementor-widget elementor-widget-heading\" data-id=\"2c1caa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Channels<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9d541d elementor-widget elementor-widget-text-editor\" data-id=\"c9d541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u0e0a\u0e48\u0e2d\u0e07\u0e17\u0e32\u0e07\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-216de77 e-flex e-con-boxed e-con e-parent\" data-id=\"216de77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d8c8fa4 e-grid e-con-full e-con e-child\" data-id=\"d8c8fa4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc0af00 elementor-widget__width-inherit ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"dc0af00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-Computer\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    SupportDesk.in.th                <\/h3>\n                        \t\t  \t<p>\u0e23\u0e30\u0e1a\u0e1a Incident Management System \u0e21\u0e32\u0e15\u0e23\u0e10\u0e32\u0e19 \u0e02\u0e2d\u0e07 \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e17\u0e35\u0e48\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e31\u0e1a\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e08\u0e32\u0e01\u0e27\u0e34\u0e28\u0e27\u0e01\u0e23\u0e02\u0e2d\u0e07\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e42\u0e14\u0e22\u0e08\u0e30\u0e15\u0e49\u0e2d\u0e07\u0e21\u0e35 Ticket Number \u0e17\u0e35\u0e48\u0e2d\u0e2d\u0e01\u0e43\u0e2b\u0e49\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e02\u0e2d\u0e23\u0e31\u0e1a\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e08\u0e32\u0e01\u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f5a0d2 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"2f5a0d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-cloud-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Cyber Cloud Connect                <\/h3>\n                        \t\t  \t<p>\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e21\u0e37\u0e2d\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e32\u0e07\u0e44\u0e01\u0e25 \u0e43\u0e19\u0e25\u0e31\u0e01\u0e29\u0e13\u0e30 Managed Service \u0e0b\u0e36\u0e48\u0e07\u0e14\u0e39\u0e41\u0e25\u0e40\u0e09\u0e1e\u0e32\u0e30\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e17\u0e35\u0e48\u0e43\u0e0a\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 Managed Service \u0e2b\u0e23\u0e37\u0e2d \u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e43\u0e19\u0e2a\u0e31\u0e0d\u0e0d\u0e32 Preventive Maintenance Service<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46d1970 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"46d1970\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-cloud-1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Remote Access                <\/h3>\n                        \t\t  \t<p>\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e21\u0e37\u0e2d\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e17\u0e32\u0e07\u0e44\u0e01\u0e25 \u0e02\u0e2d\u0e07 \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e17\u0e35\u0e48\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e31\u0e48\u0e27\u0e44\u0e1b \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e31\u0e1a\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e08\u0e32\u0e01\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e02\u0e2d\u0e07\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e42\u0e14\u0e22\u0e08\u0e30\u0e15\u0e49\u0e2d\u0e07\u0e21\u0e35 \u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21 Client Version \u0e40\u0e09\u0e1e\u0e32\u0e30\u0e02\u0e2d\u0e07 \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e31\u0e1a\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b79ff3e ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"b79ff3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-chat\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Instant Chat                <\/h3>\n                        \t\t  \t<p>Line @idin9 \u0e40\u0e1b\u0e47\u0e19 Line Official Account \u0e0b\u0e36\u0e48\u0e07\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e40\u0e02\u0e49\u0e32\u0e2a\u0e2d\u0e1a\u0e16\u0e32\u0e21\u0e17\u0e31\u0e19\u0e17\u0e35 \u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e17\u0e31\u0e48\u0e27\u0e44\u0e1b \u0e40\u0e21\u0e37\u0e48\u0e2d\u0e21\u0e35\u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48 Online \u0e42\u0e14\u0e22\u0e2d\u0e32\u0e08\u0e40\u0e1b\u0e47\u0e19 \u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e02\u0e2d\u0e07\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e2b\u0e23\u0e37\u0e2d Chatbot \u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Premium Support Portal Open New Support Ticket Tracking Support Ticket Channels \u0e0a\u0e48\u0e2d\u0e07\u0e17\u0e32\u0e07\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_import_markdown_pro_load_document_selector":0,"_import_markdown_pro_submit_text_textarea":"","footnotes":""},"class_list":["post-6188","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/pages\/6188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/comments?post=6188"}],"version-history":[{"count":114,"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/pages\/6188\/revisions"}],"predecessor-version":[{"id":7459,"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/pages\/6188\/revisions\/7459"}],"wp:attachment":[{"href":"https:\/\/www.idin9.com\/main\/wp-json\/wp\/v2\/media?parent=6188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}